Shipping Policy for "houseofninety9" E-Commerce Website

At "houseofninety9," our commitment is to offer a seamless and transparent shopping experience for our valued customers. Our shipping policy is crafted to ensure you are well-informed and satisfied throughout the entire process.


1. Transparency is key. The estimated delivery time for your orders aligns with information from our trusted shipping partner Delhivery. Please refer to their respective websites for specific delivery timelines based on your location.


2. Communication in Case of Delay: In the rare instance of an unforeseen delay, we are committed to keeping you in the loop. Expect prompt communication via email or phone from our customer support team, providing updates on your order's status and the revised delivery timeframe.


3. We want you to know exactly what you're paying for. During the checkout process, we clearly display any shipping costs associated with your order based on its value and your location. Rest assured, our shipping costs are transparent and fair.


4. Order Tracking and Live Updates: Stay in control of your order with our user-friendly tracking system. Once your order is dispatched, you'll receive a tracking number and a link to Delhivery's tracking platforms. Get real-time updates on the status of your delivery.


5. Delivery Options: Require swift delivery? We provide options for expedited shipping, with delivery within 7 days for eligible locations. Explore these choices during checkout to enhance your shipping experience. For bulk orders, please reach out to our support team for personalised assistance and efficient placement.


6. Easy Returns and Quick Refunds: Your satisfaction is our priority. Our return policy is straightforward and hassle-free. If you're not completely satisfied with your purchase, initiate a return within 15 days of receiving your order, and we'll process a quick refund upon receiving the returned items.


7. Display of Courier Partners (Delhivery): We entrust your orders to Delhivery, reliable and efficient logistics providers. By displaying our courier partners upfront, we aim to enhance transparency in the shipping process, assuring you of a secure and trustworthy delivery service.


Additional Information:

Please note that delivery times may vary based on factors such as location, chosen shipping method, and unforeseen circumstances. For the most accurate and up-to-date delivery timelines, we recommend checking Delhivery's websites.


Contact Us:

Have questions or concerns? Reach out to our customer support team at support@houseofninety9.com or call [Customer Support Number we are updating soon for WhatsApp access].

Thank you for choosing "houseofninety9" for your online shopping needs. We appreciate your trust in our services.